Meta Platform Integration for Logistics Automation
Meta Platform Integration for Logistics Automation
Business Name: Pick And Drop Pvt. Ltd.
Website: https://pickndropnepal.com
About Us
Pick And Drop is a Kathmandu-based logistics company providing parcel pickup and delivery services across Nepal. We serve individual sellers, e-commerce businesses, and SMEs by offering fast, trackable, and affordable last-mile delivery solutions.
How We Use Meta Platform (Facebook & Messenger)
We use Facebook Messenger APIs and Page access features to allow sellers to receive and manage orders directly from their Facebook Pages. Our system integrates with Messenger to:
Allow sellers to connect their Facebook Page to our logistics platform.
Automatically capture order details shared by customers through Messenger.
Create delivery orders in our backend system from captured chat data.
Send automated delivery status updates to customers via Messenger.
Meta Services We Use
Facebook Login: To securely connect sellers' Facebook Pages to our platform.
Page Messaging: To access and read order details sent via Messenger.
Why Access Is Needed
We need access to the Meta Platform to automate order processing for our clients. This helps them manage logistics from a single interface without technical skills or additional staff, saving time and improving accuracy.
Process to Connect with facebook and instagram
Step 1 - Goto Integration Page on customer portal

Step 2 - Click Connect on Messenger Integration & Select page you want to connect

Step 3 - Now you can chat with customer and enter keyworkd "/confirm" to create order on Pick & Drop Customer Portal directly from Messenger
Step 4- Check order in customer portal

